Welcome to Vertical IO
We are a family run IT Company offering a range of business IT solutions to suit your needs, whether you are a single user business wanting the comfort of an helping IT hand once in a while or a 100 user multi location business wanting to centralize the IT and have all locations working as one, then look no further.
Please take a few moments to see what we could offer your business...
Business IT Support
We offer a range of IT support packages that will ensure your computer systems are always running effectively.
We like to provide good old fashioned customer service, we do not have a complicated menu system on our phones and more often than not you won't even have to wait to speak to somebody technical.
Small to Medium businesses often consider hiring an IT person to manage their computer infrastructure. Our customers have found it much more cost effective to outsource that service to us.
Outsourcing your IT immediately gives you access to a wider knowledge base, providing you with great solutions and offering great advice.
A sample of what we could offer your business:
Our friendly and helpful engineers are available to answer your calls about any IT issues. We will often ask to remote control your computer in order to see the nature of the problem and resolve it as quickly as possible.
Do you have a very simple I.T. requirements and are just looking to call someone if a problem crops up or just require some advice? If so our Ad-Hoc support can be your safety-net. Ad-hoc support is provided at an hourly rate which we will always agree with you before completing any work so you don’t get any surprise bills.
We are great friends with the likes of AVG, Dell and HP. We can often get you better pricing than buying direct from the manufacturers website. With many years’ experience in this area we know what we are buying and will offer advice on which specific technology is right for you.
Remote Desktop Hosting allows your business to function from wherever you are, all you need is an internet connection. You can log in to a remote server and use the applications from anywhere as if you were sat at your desk in the office. This is especially good for businesses that have multiple users in multiple locations but still want to collaborate on documents in real time.
Voice Over IP enables you to use a standard geographical telephone number over your internet connection. The features of VOIP include call forwarding to your mobile so you no longer have to miss a call if you are out of the office. VOIP is often more cost effective than having a traditional business phone system as the initial costs are lower and the calls charges are even better.
We can offer website hosting for your site that is located here in the UK for faster and more responsive browsing.
We offer Hosted Email solutions that range from standard IMAP email to Hosted Microsoft Exchange, If your business needs email then give us a call.
Web and Media
We offer bespoke website solutions incorporating attractive modern, responsive interfaces and user friendly design.
We work closely with clients to develop websites, intranets and web applications tailored to your specific needs whilst complying to the most up-to-date web standards and implementing cutting-edge web technologies whilst insuring wherever required backwards compatibility with older web browsers.
We are a family run IT business providing expert IT support and consultancy from our base in Towcester.
We can work with you to decide upon how a great IT infrastructure can benefit your business. We will aid in mapping out your requirements, procuring hardware and software as well as installing and supporting your infrastructure. We have been supporting our customers IT for the past 10 years as well as providing remote systems for our customers to use from anywhere in the world.
We are not sales people, we will never try and sell you anything you don’t need. We enjoy having good fruitful relationships with our customers to ensure their IT is working well.
Building and fixing systems is Matthew's forte, not only has Matthew spent the last 14 years in the IT industry supporting small business systems but also our datacentre operations as well.
Coming from a Motor Vehicle Engineering background he knows how to maximise the full potential of systems to get the best for his customers. He's even picked up a few Microsoft Qualifications along the way.
Rebecca brings the 'green' side to the business and pursues the energy saving benefits that new technologies can bring to small business. Having gained 10 years’ experience, working in the public and private sector she understands the needs of a range of businesses.
Design & Media is what Jude does best. He has been a member of the vertical team since 2013 and has over 10 years experience in IT which has given him skills in both designing new websites/graphics as well as technical support.