• Vertical IO
    Home of Business Class IT Services.
    Intelligent solutions that give you peace of mind.
  • Hosted Exchange
    Hosted Exchange Server is fast becoming the email communication tool of choice for businesses of all sizes.
  • Design & Development
    We design and develop websites and web based applications that help shape the online world.

Our Services - What we offer

Business IT Support

We offer a range of IT support packages that will ensure your computer systems are always running effectively.

We like to provide good old fashioned customer service, we do not have a complicated menu system on our phones and more often than not you won't even have to wait to speak to an engineer.

We offer both managed IT support services and Ad-Hoc IT Support so regardless of the size of your business we have a support package that's right for you.
IT Outsourcing

Outsourced IT

Small to Medium businesses often consider hiring an IT person to manage their IT infrastructure. Our customers have found it much more cost effective to outsource that service to us.
Outsourcing your IT immediately gives you access to a wider knowledge base, providing you with a wider range of solutions and offering great advice.

Supporting your Business

We offer a variety of support packages for businesses ranging from Ad-Hoc support to managed IT support for multi-location 100 user sites.
So no matter if you think you have simple IT needs or want onsite IT support with regular site visits, we have a solution that is right for you.
By leveraging remote technologies, our friendly and helpful support engineers will often ask to remote control your computer in order to see the nature of the problem and to resolve it as quickly as possible.
IT Support
IT Purchasing

IT Purchasing

We are great friends with the likes of Bitdefender, Dell, HP and Apple
Having great friends like those often means we can get you better pricing than buying direct from the manufacturers website.
With many years’ experience in this area we know what we are buying and will offer great advice technologies that are right for your business.

A sample of what we could offer your business:

Download our Support Level Guide

Below prices are based on 1 Server and 3 User PCs.

Silver Support Level

From as little as....
£100 .00 +VAT
Per Month
  • Unlimited Support by Email
  • Unlimited Support by Phone
  • Unlimited Support by Remote Access

Gold Support Level

From as little as....
£250 .00 +VAT
Per Month
  • Silver Support Plus......
  • Quarterlty Onsite Visit
  • Backup Monitoring
  • Connection Monitoring

Platinum Support Level

From as little as....
£400 .00 + VAT
Per Month
  • Gold Support Plus....
  • Monthly Onsite Visit
  • Setup of new PC's & Printers
  • Email Virus and Spam Filtering
  • Bitdefender Anti-Virus

Our Cloud Services

Hosted Exchange

Microsoft Exchange Server has been the business standard email solution for many years and has a reputation for being robust and rich in features to help you get the most from you communications.

Why Hosted Exchange?


Mailbox Only
£3 .80 +VAT
Per Mailbox, Per Month
  • 1GB to 125GB adjustable mailbox size (default 50GB)
  • Data stored in the UK
  • Sharing enabled
  • Outlook/mobile sync
  • Email Signatures


Inc. Outlook
£4 .95 +VAT
Per Mailbox, Per Month
  • 1GB to 125GB adjustable mailbox size (default 50GB)
  • Data stored in the UK
  • Sharing enabled
  • Incl. Outlook 2016 licence (PC/Mac)
  • Email Signatures

Work smarter with Hosted Exchange

Control your costs
Moving your Exchange environment into the Cloud means you get all the advantages
of on-site collaboration, whilst reducing the IT overhead of running on-site Exchange
or Small Business Server.

Get more for less
It may cost less to move to Hosted Exchange, but by no means do you sacrifice
service quality. The Hosted Exchange environment is super-resilient, is fully managed,
and every email is scanned for viruses and spam before it arrives in your inbox.

Download our Hosted Exchange Guide

Microsoft Office365

Microsoft Office 365

Why Choose Office 365?

In today’s business you need technology to be available around the clock and across
multiple devices, to make sure that your business continues to be productive and
efficient. Office 365 delivers just that, so that you can then deliver fast, reliable
service to your customers.


£7 .25 +VAT
Per user, Per month
  • Full, installed Office applications (Word, Excel, PowerPoint, Outlook, Publisher, and OneNote) on up to 5 PCs or Macs
  • Office on PCs, tablets and phones (on up to 5 per user)
  • Online versions of Office including Word, Excel, and PowerPoint
  • File storage and sharing with 1 TB storage per user


Enterprise E3
£15 .50 +VAT
Per User, Per Month
  • Office Suite (Word, Excel, PowerPoint, Outlook, Publisher, OneNote, Access, and Skype for Business)
  • Office on PCs, tablets and phones (on up to 5 per user)
  • Online conferencing, instant messaging and Skype for Business connectivity
  • OneDrive file storage and sharing (1TB)
  • Social networking with Yammer
  • Plus much much more......

There are also other Microsoft Office plans availible, Please download our guides to find out.

Download our Office365 Guide

Download our Office365 Business Guide

Download our Office365 Enterprise Guide

Download our Office365 Business/Enterprise Comparison

Acronis Online Backup

Why choose Hosted Acronis Backup Cloud?

Your most important business asset is data. After all, without customer information,
order details or product data, you will not be able to perform any business activities.
Imagine partially or even completely losing your business data. It could mean the
beginning of the end. At the very least, it would damage your company image.

Hosted Acronis Backup Cloud gives you the peace of mind that comes with the
knowledge that your data is safely stored at all times.

Below is are the most popular plans, please contact us if you have any different requirements and we will be only happy to help.

Download our Acronis Backup Guide.


Pay Per Gigabyte
£O .20 +VAT
Per GB, Per user, Per Month
  • Pay only for what you use
  • Open to all Servers / VMs / Workstations
  • Flexible Storage Option
  • 100% Control


100GB Workstation
£5 .50 +VAT
Per Workstation, Per month
  • Workstation Back-up
  • Cloud or local back-up
  • Bare-metal recovery
  • Central web management
  • Data stored in the UK


2TB Server
£140 .00 +VAT
Per Server, Per Month
  • Server Backup
  • MS Exchange Server backup
  • MySQL & MS SQL Server backup
  • Bare-metal recovery
  • Windows, Mac & Linux support
  • Data stored in the UK

Secure Email

Secure Email Messaging

£5 .50 +VAT
Per User (min. 3 users)
  • Email encryption
  • Send secure large files within Outlook (5GB)
  • Delivery slip
  • Advance message control
  • Data stored in the UK

Share Messages and Files Securely…

Did you know that you share thousands of unsecured emails every day? We have the
solution for you…

Secure Email Messaging provides an Email Encryption feature so that you can send,
receive and track secure corporate messages and attachments using any existing email
address or platform. With Secure Email Messaging you’ll also benefit from an advanced
message control and a delivery slip feature, the ability to send secure large files up to
5GBs quickly and know in real time when and how information was received.

Secure Email Messaging is also compatible with Hosted Exchange and Office 365.

Download our Secure Email Messaging Guide

Our Web Services

Website Design

Our Web Design service is here to offer you creative and eye catching designs to get your brand to stand out from your competitors.

With single page websites starting from £99 +VAT, you can't afford not to have an online presence.

Web Based Application

Our Web App service offers our customers the ability to have a bespoke web based application built to suite their needs.

Check out our latest projects for what we have been up to – HERE

Other Services

Bitdefender Anti-Virus

Now Available!

Bitdefender offers ultra-secure anti-virus protection to physical and virtual endpoints on Windows, Linux and Mac OS. It can be deployed through the cloud on your computers and can defend against known and zero-day threats with its supreme anti-virus and anti-malware capabilities.


£1 .50 +VAT
Per Device, Per Month
  • Protect - Detects, anticipates and takes action on known viruses, ransomware and zero-day threats quickly.
  • Control - Endpoint Security Relay allows you to remotely control all endpoints from one central system for greater efficiency.
  • Managed Service - So you dont have to worry about it.

Email Security

With around 60% of the worlds email being sent as a Virus, Spam, Malware or Ransomware, email security is a must for any business.
Using our Email Security will not only protect your email system but will give you up to 10 years of email archiving to protect you from any accidental deletion.

Email Security

Filter Only
£1 .50 +VAT
Per Mailbox, Per Month
  • Email anti-spam protection
  • Email anti-virus protection
  • Real-time reporting
  • 14 day spam release

Email Security

Filter + 1 year archiving
£1 .75 +VAT
Per Mailbox, Per Month
  • Email anti-spam and virus protection
  • 1 year inbound and outbound email archive
  • Quick read and release of archived messages

Email Security

Filter + 10 year archiving
£3 .25 +VAT
Per Mailbox, Per Month
  • Email anti-spam and virus protection
  • 10 year inbound and outbound email archive
  • Quick read and release of archived messages

What we have done - Our Works

L&T Motorsport – Web Design
BSI Transport – Web Design
Crow Jane – Web Design
Jordan Stilp Racing – Web Design
Geeks ‘n’ Nerds – E-Commerce Website
Bespoke IT Helpdesk – Web Application

What we are Upto

Merry Christmas

We would like to wish all our customers a Merry Christmas and a prosperous New Year. Our Christmas opening hours…

Read More
What is identity theft?

Do you know the common ways identities are stolen and how you can best protect yourself? Watch the video below…

Read More
What does fraud mean to you?

What does fraud mean to you? We are linking up with International Fraud Awareness Week November 11 - 17 2018,…

Read More
BYOD – What’s the risk?

It’s convenient for your staff to use their own mobiles for work. But it also puts you at huge risk……

Read More
GDPR – General Data Protection Regulation

The GDPR law change in May will have a big effect on your business In May next year, a major…

Read More
Bitdefender protects customers from BadRabbit Ransomware

There is a new wave of ransomware attack, #BadRabbit, which struck on October 24th and has hit the market worldwide. All our Bitdefender customers are…

Read More
What is the Cloud?

The Guide this month is about the Cloud, You’ve probably heard of the cloud and you certainly use it every…

Read More
How IT steals your staff’s Time and Productivity

This months guide is about the common IT problems. What happens to your staff when an IT problem stops them…

Read More
Cyber Crime – Stay Safe!

Can you guess what’s the biggest crime in the UK right now? I’ll give you a clue. It’s all done…

Read More
HTTPS and your online security

This morning I have come across an article by the folks over at Mozilla.org, the article explains how to look…

Read More

About Us

% First Time Fix
% Resolved within SLA
% Satisfied Customers
At Vertical IO, we pride ourselves in delivering Business Class IT Services. Services that can save you time and money, enabling you to focus on running your business.

Formed in 2011 by our MD Matthew, the company serves businesses the length and breadth of the UK. Matthew has created a "small but perfectly formed" team of engineers and suppliers to provide our customers with great service, reliable systems and time for do what they do best - running their own business.

Based in Towcester, Northamptonshire we have excellent transport routes to get ourselves across the UK to our customers.

We work with our customers to decide upon how the right IT infrastructure can benefit their business. We help our customers map out the requirements, procure hardware and software as well as installing and supporting the completed system

We are not sales people, we will never try and sell you anything you don’t need. We enjoy having good fruitful relationships with our customers to ensure the IT works as it should.

Meet the Team


Building and fixing systems is Matthew's forte, not only has Matthew spent the last 14 years in the IT industry supporting small business systems but also our datacentre operations as well.

Coming from a Motor Vehicle Engineering background he knows how to maximise the full potential of systems to get the best for his customers. He's even picked up a few Microsoft Qualifications along the way.


Rebecca brings the 'green' side to the business and pursues the energy saving benefits that new technologies can bring to small business. Having gained 10 years’ experience, working in the public and private sector she understands the needs of a range of businesses.

Energy Efficient Computing
Your IT Green Credentials


Design & Media is what Jude does best. He has been a member of the vertical team since 2013 and has over 10 years experience in IT which has given him skills in both designing new websites/graphics as well as technical support.

Web Design
Web Media

Contact Us

Write, Email, Call or Fax

183a Watling Street
NN12 6BX


01327 552016

01327 552015

Send a message


Vertical IO @verticalio
RT @mashable: This autonomous carpenter can cut more than just wood https://t.co/tlwb9UVJXn
h J R
Vertical IO @verticalio
BBC news report on the weird and wonderful from the CES show in Las Vegas. https://t.co/DMb6SYQmhH
h J R
Vertical IO @verticalio
What does 2019 have in store for tech? https://t.co/ySPou8oOnO
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Vertical IO @verticalio
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Vertical IO Limited | Registered in England and Wales. | Company Number: 7866526 | VAT Registration Number: GB126340442

Support Portal

Welcome to our Support Portal.

From here you will be able to connect to one of our engineers to resolve your IT Issues.

When you are asked by an Engineer, please click on the relevant link below for your computer system -